August 29, 2018

Maintaining a connection between the recruiter and the hiring manager is a key part of running an effective human resources department. In the course of your recruiting duties, you’ll spend plenty of time dealing with the demands, preferences, interests and objectives of the hiring manager.

It is important to keep the two in sync and all of this will go more smoothly if your communication is effective and your working relationship is strong.

Collaborate and Communicate

Creating a culture that is collaborative rather than hierarchical is one way to make the hiring pipeline more effective. When recruiters and hiring managers operate in their own functional silos, there is more room for misalignment of objectives, and the likelihood that candidates won’t work out long-term. The everyday messages you send to hiring managers can feed into this improved relationship. Consider the following example email:

Hi [recruiting manager],

Here is an overview of the most suitable candidates I’ve found for [role].

[List the candidates, with relevant details in the body and resumes attached. The details should be short, so the email is easy to read. Attachments are for more detail.]

Let me know if you have any questions about these candidates or next steps. Our next scheduled check-in is [date], and if you need to discuss anything before then, I am available to talk by phone at [times].

Thank you,
[Your name]

Direct communication is key, and that may mean hopping off of email for a call. A combination of regular check-ins and general availability for on-demand questioning can improve your relationship with a hiring manager immediately. The sample email’s brevity and to-the-point nature is a feature, not a bug. Laying out a few details of the qualified candidates you’ve found and presenting them in a ready-to-go fashion helps move the hiring process along.

Emulate the Greats

In a LinkedIn post describing the positive strides Netflix has made in improving its HR and recruiting culture, Dan Hoyle pointed out the company has placed a focus on communication throughout.

Being involved with the talent search even after you have presented a list of candidates is a way to create a continued feeling of engagement. This is why it’s important for a transactional email such as the one demonstrated above to make it clear you’re not dropping out of the process. You’re still on call if needed.

There’s a real value in creating a more connected and communicative culture within the HR department. Faster and more consistent hiring processes don’t just come from your solitary efforts, or a hiring manager’s. These improvements emerge when you all work together more smoothly.